Shipping Damageback to top

If you receive a product that is damaged in transit from us to you, you should:

• refuse to accept delivery of the product,
• direct the courier to "Return goods to sender" and
• notify our Customer Service staff immediately.

If you have already accepted delivery, and then notice that the product appears to have been damaged in transit, DO NOT use the product and you should notify our Customer Service staff immediately within 24 hours of you receiving the delivery.This can only be done via phone to the sales manager of store. Make sure that you keep all packaging (boxes, shipping labels, packing material, etc...).

If your product is in full working condition or any defects or damage were caused after you took receipt of the product, it will be returned to you as soon as you pay the processing fee and any freight costs associated with the return.

If we (or the manufacturer) decide that the product is defective, we will issue a credit for the original purchase price of the product and associated freight costs.

Important Information About Delivery Timesback to top

In normal circumstances, we will endeavor to ship your goods within 48/72 hours of receiving payment (subject to availability).

All quoted delivery times are indications only (as provided by the individual delivery service), and indicate the time it would normally take for delivery once the goods are dispatched from TechBeat. Delivery times may vary, particularly for remote locations. Delays in shipment may occur if a product is out of stock or temporarily unavailable from our suppliers. You will be advised via email of any substantial delay. In the event of some items on your order being in stock and some items being substantially delayed we will contact you with the option to split your shipment. Additional freight charges will apply.

Shipping Policyback to top

We offer a range of delivery services depending on your delivery location and order weight/size. For your security, all shipments will require a signature upon delivery. Our couriers may ask  you to present identification. Once your order has been dispatched from TechBeat we are unable to change the delivery address or redirect it to another address. During the check out process you will be provided with possibily several delivery methods. Different delivery services have different maximum sizes and weights that they will carry, so on larger orders you may only have one or two delivery options available to you.

A consignment note will be left at the front door if you missed the delivery and you will have 7 days to ring the delivery service to arrange for re-delivery. If the item gets returned to TechBeat, TechBeat has the right to charge you shipping cost for the item to be re-delivered.

We do not ship to Post office Boxes.

Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. TechBeat will make every effort to deliver on time. However, we shall not be held liable for delay or lost shipment.

Customers are responsible to have someone at the delivery address to sign for and accept the delivery (An adult signatory is required to receive goods). Cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.

While TechBeat does everything in it's power to ensure prompt shipping of all orders placed with us, occaisonally delays can occur. TechBeat supplies shipping and courier information to it's customers based on information from suppliers. TechBeat will not be liable for inaccurate ETA's, stock delays, or changes in stock availability.

Shipping Costback to top

Costs are available once products are placed in the Shopping Cart.

All shipping cost will be automatically calculated by our system. You can click on the "buy now" button and shipping cost will be prompt before you confirm the order. Do not continue with the order if you do not agree to the shipping cost.